Abstract: since its opening in May this year, the Courtyard Shenzhen Bao’an has been recognized by the market and won two awards.
The 15th China Hotel ‘Golden Pillow’ award ceremony, hosted by China’s top financial media, 21st Century Business Herald, concluded in Shanghai on September 14, 2018. This is China’s and Asia’s most high-profile large hotel industry selection event and is awarded through expert judges, mystery man, the hotel experience index (HEI) and network voting for the review links. In this year’s major awards final, Banyan Tree Shanghai, Ritz-Carlton Shenzhen and Rosewood Beijing etc. were in the rank list with Courtyard Shenzhen Bao’an winning “2018 Best New Opening Hotel for the South China” award.
Coincidentally, on October 29, 2018 the Travel City best travel award ceremony hosted by Travel City magazine, an authoritative media of the tourism industry, kicked off in Shanghai. This award ceremony after nearly a year of planning and preparation, focused on the objective, professional, authoritative, fair perspective, the elite of the tourism industry. with Peninsula Shanghai, Waldorf Astoria Shanghai, Fairmont Peace Hotel and other famous hotels winning awards and with Courtyard Shenzhen Bao’an again winning the annual “Business Hotel Of The Year” award.
Why does the Courtyard Shenzhen Bao’an, which opened in May this year, quickly gain market recognition and win the favor of various awards, becoming the award-winning “professional”? Is it by chance or certainty?
As a subsidiary of Marriott group, one of the worlds most well-known international hotel management companies, Courtyard Shenzhen Bao’an aims to create a “Home On The Road” for customers with the spirit of wholeheartness, and addresses comprehensively answers to questions from both dimensions of hardware & software.
Hardware: Perfect Facilities, make Chance become Certainty.
For customers, convenience and comfort are prerequisite of living in a hotel. Courtyard Shenzhen Bao’ knows this very well and pays great attention to the hotel’s hardware & software management, and has built a complete set of facilities to accomodate this.
Located in the booming “Guangdong, Hong Kong, Macao Greater Bay Economic Zone”, the hotel is well-located, within a 20 minute drive from Shenzhen Bao’an international airport, a 40 minute drive to Shenzhen North station, and a 15 minute drive to Guangming High-Speed Railway Station. In particular, the Guangzhou-Shenzhen-Hong Kong High-Speed Railway was officially opened on September 22 and has become more convenient way to travel to Hong Kong from the Courtyard Shenzhen Bao’an via Shenzhen Liantou. It takes less than one hour to reach Hong Kong West Kowloon Station in 39 minutes from the bright express railway station.
As a core element of the large shopping center — Dongfang Park of Liantou, gives guests living in the hotel convenient access to services provided by well-known commercial enterprises such as Wal-Mart Supermarkets and the national chain of cinema flagship “Baixian Cinemas” by foot. At the same time, the hotel is only 20 minutes drive away from the “web celebrity” scenic spots in Shenzhen such as Fenghuang Mountain National Forest Park, HaishangTianyuan Resort and Shenzhen Karting Speedway, so that the guests can enjoy themselves and relax.
Courtyard Shenzhen Bao’an also features a total meeting space of 755 square metres, comprised of a 432 square meter ballroom and five fully-equipped function rooms. The ballroom, with state-of-the-art audio and visual facilities, is ideal for any functions ranging from wedding banquets to business conferences and corporate events.
The hotel’s 257 guestrooms are located between levels 20 and 29 within an upscale, modern commercial building in Songgang. All rooms are designed in a modern aesthetic way and feature flexible areas for work and relaxation, as well as a full array of amenities including free Wi-Fi and a flat screen HDTV to keep guests connected, the hotel has a wealth of dining options for guests to choose from. The all-day dining restaurant, Pavilion, offers a diverse array of local and international culinary delights within a stylish environment. The Lobby Lounge is a versatile venue for informal gatherings, casual business meetings, or simply an area to relax and unwind after a busy day which evolves from a café and patisserie culminating in an afternoon tea experience during the day, to a vibrant bar offering creative cocktails and snacks in the evening. The Executive Lounge is an exclusive lounge for elite members of the Marriott Rewards Loyalty Program. At the same time, the hotel also provides 24 hours of personal services such as fitness, dry cleaning and ironing, in an effort to make the occasional check-in of each guest a necessity of the next stay.
Software: Warm-hearted care makes it more inevitable
It is well known that the software of Courtyard Shenzhen Bao’an is the core competitiveness of the hotel, which can improve the degree of connection with guests. Therefore, the hotel attaches great importance to the needs of guests and strives to improve it’s software strength.
The hotel takes care of every employee’s thoughts. Here, smiling service is just a basic standard. Every employee is always concerned about every guest. The hotel provides shuttle service for business teams and luggage storage service for long staying guests.Executive lounge waiters can even remember the names of every guest, sometimes long staying guests who have not enjoyed happy hour at the Executive Lounge for a while will be surprised to hear the waiters call to call then by name. Considering the busy work schedule of business travelers during the day, the hotel meticulously provides the guests with night bed services. Before night falls, the hotel sends a special person to turn on the night light in the room, lift one corner of the quilt, put away the slippers, and put the floor mat in the bed and shower room to assist the guests to get a good nights rest. The hotel also hosts guest events from time to time, featuring bands, interactive games and food appreciation in order to get to know the guests better. These heartwarming service details make many guests feel that they have found the home of away from home. and from then on started the inevitable appointment with the Courtyard Shenzhen Bao’an.
At the same time, you can join Marriott membership activities, with the Marriott rewards, the Ritz-Carlton rewards and SPG members of the Loyalty Program. Since August 18, 2018 three Loyalty Programs have integrated into one. You can enjoy referral points from the hotel, airline, cruise trips, car rental services, such as multiple gifts, was welcomed by the majority of the guests.
The Courtyard Shenzhen Bao’an has become the winner of all honors and awards through its excellent service ability and precise matching of the guests needs in order to create a “Home on the Road” for guests. This comes from the industry, society and the wide range of guests’ “preference”, is not accidental, but inevitable. In the future, Courtyard Shenzhen Bao’an will continue to take more important steps on the road of development to bring more guests a comfortable stay. experience and pleasant living.
Place Name: Courtyard by Marriott Shenzhen Bao’an联投东方万怡酒店
Place Address：No. 46, Dongfang Road, Songgang, Bao’an District, Shenzhen 深圳市宝安区松岗东方大道46号
电话 Tel: 0755-2986 9888