Hilton Shenzhen Shekou Nanhai is delighted to announce that Auric Li has been named Owner’s Representative of the Year at the Hotelier Awards ceremony on October 30th in Shanghai. Organised by Rivera Events, this is the major benchmarking celebration of the year for hotels throughout China, Macau, Hong Kong.
Auric’s hospitality career started in Shenzhen in the early 1990s when the SEZ was only beginning to develop. He spent a decade learning every facet of front-of-house management from Front Desk Manager to Front Office Manager before he joined OCT’s International Hotel Management Company where he was involved in pre-opening and overall operation of a number of different hotels.
His background of successful operations experience made Auric a natural choice as the Owners’ Representative when he joined Hilton Shenzhen Shekou Nanhai in 2013. He was closely involved in every phase of the renovation of the original Nanhai Hotel as a separate wing of Hilton Shenzhen Shekou Nanhai. Opened in July 2017, this lifestyle-focused 218-room facility includes a large health club and kid’s club.
In addition to a degree in English, Auric earned a Hotel & Tourism Management master’s degree at Hong Kong’s Polytechnic University. Among diverse honours, Auric was appointed a judge of star hotel properties in Guangdong Province.
Auric has played a major role in the numerous awards garnered by the Hilton Shenzhen Shekou Nanhai. His wide-ranging hotel management experience shows in his full support for every aspect of the hotel including Human Resources, Business Development, Engineering and Security, as well as Finance. Thanks to his professional management and coordination, Hilton Shenzhen Shekou Nanhai has achieved remarkable results in every field from operational performance to brand awareness and reputation.
Auric has fully supported Hilton Shenzhen Shekou Nanhai in its quest for outstanding results. Some notable areas that benefited from his input include drafting the detailed KPI evaluation index for the hotel as the guide for year-end staff bonuses.
The Hotel Leadership index rose from 79% to 87% in 2017. The Hotel Balance Score Card exceeded expectations for the 3rd consecutive year, and won many Hilton Awards during 2017.
“I am honoured to receive this award for which I feel the owning company and the Hilton Management Team should take credit,” said Auric with typical modesty.
“Auric truly deserves this award. I am delighted that his hard work and talent have been recognized in this way,” said the hotel’s general manager John Burger. “Auric is a prime example of how a good owners’ representative adds value to the partnership. He is professional, supportive and a major asset to our team. He has been a big part of our success and I look forward to many more years of fruitful co-operation with him and our owning company.”
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising nearly 5,000 properties with more than 812,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company’s portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by HiltonTM, DoubleTree by Hilton, Tapestry Collection by HiltonTM, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About The Hotelier Award
The Hotelier Awards is the only accolade in Asia honouring and providing true recognition to the dedicated professionals of the hotel industry. The mission is not only to shine a light on the most talented hoteliers, but to also inspire the younger generations to pursue a career in hospitality. The awards pride itself on being 100% free for hoteliers to enter, insuring the legitimacy and transparency of the judging process. By acknowledging the individuals that put their heart and soul into their properties, the awards platform sparks a deep personal connection with the nominees. The bi-annual rendezvous is an overdue gathering of appreciation bestowed upon those individuals, who are the best in their field.