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Ferry

What Borders between Shenzhen and Hong Kong are now open

All borders crossings between Shenzhen and Hong Kong are now closed except for Shenzhen Bay, however a mandatory 14 day quarantine period is now in effect for entering Hong Kong through this border.

Additionally, the ferry services between Shenzhen and Hong Kong airport are operating normally, It’s very convenient to take the ferry from Shenzhen to Hong Kong Airport, which only takes half an hour. However please allocate more time than usual to your travel schedule as apparently medical checks may delay your departure somewhat.

[Notice]

Temporary Cancellation of Shekou / Hong Kong Ferry Services.

Shekou Cruise Port has announced plans to make the following adjustments to the ferry service during the coronavirus epidemic from February 8th, 2020.

Shekou-Hong Kong Airport Route: From February 17, 2020, it will be adjusted as follows:

Shekou → Hong Kong Airport Departure Time:

  • 7:15, 8:45, 10:00, 11:15, 12:15, 13:30, 14:30, 15:30, 16:30, 17:30, 18:30, 20: 15

Hong Kong Airport to Shekou:

  • 8:15, 9:45, 11:00, 12:30, 13:30, 14:30, 15:30, 16:30
  • 17:30, 18:00, 18:30, 19:30, 20:00, 20:30, 21:20 

The Mandatory 14-Day Quarantine for ALL People Entering Hong Kong from Mainland China does not apply to those going to HKIA from Shekou on the ferry.

Shekou-Macau route: From February 8, 2020, it will be adjusted as follows:

Shekou → Macau Departure Time:

  • 10:30 (-outer port)
  • 15:00 (-Taipa)

Macau → Shekou Departure Time:

  • 12:00 (outer port-)
  • 16:30 (Taipa-) 

Shekou -Hong Kong Macau Ferry Terminal (Central) Route:

Due to the closure of the Hong Kong and Macau Ferry Terminals, all routes in Central have been suspended from February 4th. The specific recovery time will be notified separately. 

The Shekou-Zhuhai Jiuzhou route: adjustments will be made from February 11th, the details are as follows:

Shekou to Zhuhai Jiuzhou Departure Time:

  • 10:30、12:00、15:00、17:30

Departure time from Zhuhai Jiuzhou to Shekou:

  • 09:00、13:30、16:00、17:30 

The rest of the original flights are suspended, and the details of resumption will be announced separately! 

Due to the impact of the epidemic, you are reminded to wear a mask when boarding a passenger ship. In order to travel smoothly, please pay attention to the latest entry requirements of the destination in advance. Free refunds will be provided for passengers’ refunds due to epidemic conditions until further notice. Passengers who purchase tickets on the platform can apply for a full refund directly online. Passengers who have already obtained their tickets should go to the ticketing center on the second floor of the home port to manually refund.

The timetable is for reference only. Please note that the ferry may make temporary changes on a daily basis without prior notice. Please follow  “Shekou Cruise Home Port 招商蛇口邮轮母港” on Wechat to double-check before your visit. Long-press the QR Code, tap “Extract QR Code” to Follow:  Shekou Cruise Home Port

Tips: Passengers who have purchased a ticket for a suspended flight can apply for an online refund at the original ticket office or the “China Merchants Shekou Cruise Home Port” public account (or Alipay) within 30 natural days after the port issues a notice of suspension. Tickets should be refunded in full within one month at the Shekou Cruises home port ticket counter. 

Source: https://www.cmskchp.com

【通知】客船航班调整及登船退票注意事项

时间 2020-02-11 招商蛇口邮轮母港

为进一步做好新型冠状病毒疫情的防控工作,蛇口邮轮母港进出客船航班临时调整如下:

一、蛇口—香港机场航线:从2020年2月17日起调整如下:

蛇口→香港机场 开航时间:

7:15、8:45、10:00、11:15、12:15、13:30、14:30、15:30、16:30、17:30、18:30、20:15

香港机场→蛇口 开航时间:

8:15、9:45、11:00、12:30、13:30、14:30、15:30、16:30

17:30、18:00、18:30、19:30、20:00、21:20 

二、蛇口—澳门航线:从2020年2月8日调整如下:

蛇口→澳门 开航时间:

10:30(-外港)

15:00(-氹仔)

澳门→蛇口 开航时间:

12:00(外港-)

16:30(氹仔-) 

三、蛇口—香港港澳(中环)航线:

因香港港澳码头关闭,从2月4日起中环航线全部停航,具体恢复时间另行通知。 

四、蛇口-珠海九洲航线:从2月11日起作出调整,调整后具体如下:

蛇口至珠海九洲 开航时间:

10:30、12:00、15:00、17:30

珠海九洲至蛇口 开航时间:

09:00、13:30、16:00、17:30 

原有其余航班暂停,具体复航情况另行公告! 

因疫情影响,提醒您乘坐客船时须配戴口罩。为了您顺利出行,请务必提前关注目的地最新入境要求。针对旅客因疫情提出的退票实行免费全额退款直至另行通知为止,平台购票旅客可直接线上申请全额退票,已取票旅客请前往母港二楼票务中心人工退票。祝您旅途愉快!祝您出行愉快! 

特此通告

深圳招商蛇口国际邮轮母港有限公司

2020年02月11日

温馨提示:请密切留意蛇口邮轮母港官网www.cmskchp.com/或官方微信(公众号:招商蛇口邮轮母港)发布的最 新航班信息,请在公众号“招商蛇口邮轮母港” – 航班信息-中点击查看。

如已购停航的航班船票的旅客,可在港口发布有关停航通知之时起30个自然日内到原售票处或“招商蛇口邮轮 母港”公众号(或支付宝)上申请在线退票,如已取票请在1个月内到蛇口邮轮母港售票窗口办理全额退票。逾期不办理。